Due to the current economy slump many businesses, especially small businesses, have drastically cut down on Business Travel. A recent study by Oxford Economics, "found a link between travel and corporate profitability. Each dollar spent on travel by a U.S. company can generate an average $3.80 in profit and $12.50 in increased revenue."
Next time you are debating visiting a current client or a potential client remember, "cuts in business travel that would generally be (considered) penny-wise and pound-foolish."
Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts
September 17, 2009
August 13, 2009
Customer Service
Customer Service is one of the most important aspects of a businesses, yet it receives the least amount of attention. According to Jay Goltz, owner of a small business in Chicago, we need to S.A.V.E. customer service. Sympathies, Act, Vindicate, and Eat. Follow Jay's advice you are sure to send your customers away happy.
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